Questions about a lamp, an order, or which piece suits your room — write to us and we'll get back within one business day.
Not sure which lamp suits your space? Send a photo of your room with your message and we'll suggest the right piece, shade and bulb — no pressure, no spam.
Within one business day, Monday–Friday.
Include your order number for the fastest help with shipping or returns.
Fill in the form and we'll reply by email.
Every order is processed and shipped within 7 days of purchase, then delivered by UPS 2-Day service — a flat $14.99 per order, anywhere in the US. You'll receive a tracking link by email as soon as your lamp is on its way. See our Shipping Policy for full details.
You have 30 days from delivery to return any lamp for a full refund, as long as it's unused and in its original packaging. Full details are in our Return & Refund Policy.
Bulb inclusion varies by lamp — check the product description for each piece. Where a bulb isn't included, we list the recommended bulb type and warmth so you get the glow the lamp was chosen for.
Not yet — we currently ship within the United States only. Join our email list and we'll let you know if that changes.
Gladly. Email us a photo of your space and a note about how you use the room, and we'll suggest the right lamp, shade and bulb warmth for it.